{"id":1388,"date":"2026-06-11T09:04:24","date_gmt":"2026-06-11T09:04:24","guid":{"rendered":"https:\/\/charlotterelocationguide.com\/?p=1388"},"modified":"2026-06-11T09:04:24","modified_gmt":"2026-06-11T09:04:24","slug":"how-to-check-senior-care-facility-inspections-in-north-carolina","status":"publish","type":"post","link":"https:\/\/charlotterelocationguide.com\/?p=1388","title":{"rendered":"How to check senior care facility inspections in North Carolina"},"content":{"rendered":"

AI-generated summary reviewed by our newsroom.<\/p>\n

Read our AI Policy.<\/a><\/p>\n

\n Nearly a quarter of all North Carolina residents will be 65 or older by 2060. For many, remaining in their homes through old age is the primary goal, but it\u2019s not always feasible. Aging experts encourage people to plan ahead to help with making tough decisions later in life. The News & Observer\u2019s guide aims to help. Here\u2019s how to begin that search and what to know to ensure loved ones have a safe place to live.\u00a0\n <\/p>\n

Read more Kyle Busch\u2019s son raced at Charlotte as a \u2018promise\u2019 to NASCAR legend, wife says<\/a><\/p>\n

There are several databases and resources to help people make an informed decision about long-term care plans.<\/p>\n

The state is projected to jump from 1.9 million to over 2.8 million people 65 years or older by 2042, according to state data. Right now, in 88 counties, there are more people over the age of 60 than there are people under the age of 18. Nearly 50,000 people over the age of 60 moved to North Carolina from another state or country in 2022.<\/p>\n

These resources can help people navigate long-term care<\/a> inspections and ratings.<\/p>\n

This federal database compares health and fire safety inspections, complaint inspections, staffing levels and infection control inspections, among other information. But some of the information is self-reported by the facilities. Each nursing home is rated on a scale of 1 to 5 stars. People can search by name, ZIP code, city and state, and there are red and yellow alerts for homes that have been cited for abuse or have a history of serious quality issues.<\/p>\n

Search for yourself at medicare.gov\/care-compare<\/u><\/a>.<\/p>\n

This state database rates assisted living facilities based on its compliance with state\u2019s minimum standards and includes statements of deficiencies by the state, the star rating and any corrective action reports that resulted in penalties, among others. Each facility starts with 100 points, which can be taken away for deficiencies. The highest rating a center can have is four stars, and people can search by facility name, county or city.<\/p>\n

Search for yourself at info.ncdhhs.gov\/dhsr<\/a>.<\/p>\n

The department has many consumer resources on its websites for reviewing continuing care retirement communities, including a database to review CCRC\u2019s financial disclosure statements. It also has a directory and comparison portal that provides a summary of contract options, occupancy and what services are offered by the facility.<\/p>\n

Search for yourself at ncdoi.gov\/licensees<\/a> and apps.ncdoi.net<\/a>.<\/p>\n

\u201cMost CCRCs require a large entrance fee when the resident moves in, and some of those contracts are refundable,\u201d said Deputy Insurance Commissioner Jeff Trendel, who oversees the financial oversight and special entities division. These are normally lifetime contracts, and people are trusting the CCRC will provide that higher level of care, if it is needed, he said.<\/p>\n

\u201cThe provider has to operate the facility and operate their organization in a manner such that they\u2019re going to be able to fulfill those contractual obligations and the (department of insurance) is just the backstop, making sure that they\u2019re doing what they need to do to remain financially viable,\u201d Trendel said. \u201cIf they\u2019re not, the department can begin to intervene.\u201d<\/p>\n

The state has done this only once in 2023 with Aldersgate, a continuing care retirement community in Charlotte. The retirement community was \u201cinsolvent or in imminent danger of becoming insolvent,\u201d NC Health News<\/a> reported.<\/p>\n

The Long-Term Care Ombudsman Program<\/a> helps residents living in long-term care investigate and resolve concerns, and provide advice on how to select a long-term care option for seniors and their families.<\/p>\n

Read more Carolina Panthers cornerback making plays, showing growth in competitive minicamp<\/a><\/p>\n

Autumn Cox, regional ombudsman for Central Pines Regional Council\u2019s Area Agency on Aging, helps seniors and their families evaluate different long-term care options, and works to address concerns from residents living in long-term care facilities.<\/p>\n

\u201cConfidentiality is the backbone of our program,\u201d she said. \u201cSo they could talk to me on the phone for an hour and then say, \u2018I don\u2019t want you to do anything\u2019 because they are scared of retaliation or fear of being kicked out. So I sometimes have to be creative with how I am able to address their concerns.\u201d<\/p>\n

The top five complaints and long-term care issues reviewed by the ombudsman program at Central Pines, which covers the Triangle, are:<\/p>\n

Here is the contact information for ombudsman in the Triangle (as of June 2026):<\/p>\n

Here is the contact information for ombudsman in the Charlotte area (as of June 2026):<\/p>\n

Elder abuse is the intentional act, or the failure to act, that causes harm to an older adult. That can include physical, sexual, emotional and financial abuse and neglect.<\/p>\n

Approximately one in 10 older adults experience abuse every year, according to the National Center on Elder Abuse.<\/p>\n

Signs of elder abuse can include:<\/p>\n

If you suspect an older or disabled adult is in immediate danger, call 911.<\/p>\n

Other reports of suspected abuse or neglect can be reported to your local Adult Protective Services within your county\u2019s Department of Social Services.<\/a><\/p>\n

This story was originally published June 11, 2026 at 5:00 AM<\/span> with the headline “How to check senior care facility inspections in North Carolina.” <\/a><\/span><\/p>\n

Read more FEMA announces additional aid to support Hurricane Helene damage in Western NC<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Where to find North Carolina nursing home and assisted living inspection reports, star ratings, ombudsman contacts. 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